Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as:

• Account registration information (name, email, company details)
• Insurance documents and policy data you upload
• Usage data and analytics
• Communication preferences and support requests

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process document generation and compliance management
• Send you technical notices and support messages
• Analyze usage patterns to enhance user experience
• Comply with legal obligations and regulatory requirements

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this privacy policy. We may share information with trusted service providers who assist us in operating our platform, conducting business, or serving our users.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for longer periods as required by law or for legitimate business purposes, such as fraud prevention and compliance.

6. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt out of non-essential communications
• Data portability for your documents and information
• Lodge a complaint with supervisory authorities

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookie preferences through your browser settings, though some features may not function properly without cookies.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through appropriate safeguards, including standard contractual clauses and adequacy decisions.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected] or write to us at our registered address.